Shipping Policy
Last Updated: September 24, 2026
Thank you for shopping with Livyrex. We are committed to providing a reliable and transparent shipping experience for our customers. Please review the information below regarding order processing, shipping, delivery, and related matters.
Shipping Destinations
Livyrex currently ships to customers within the United States.
Please ensure that your shipping address is complete and accurate when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.
Order Processing
Orders are typically processed within 3 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays may begin processing on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email when tracking information is available.
Estimated Delivery Time
After your order has been processed, estimated delivery is typically:
United States: 7–12 business days after shipment
Delivery estimates are provided for reference and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, high-volume periods, or other circumstances outside our reasonable control.
Shipping Costs
We offer free standard shipping on all orders to every U.S. shipping location. Shipping costs $0.00 USD, with no minimum order value and no discount code required.
These rates apply to all U.S. shipping locations. Processing takes 3 business days and transit takes an estimated 7–12 business days after shipment, for an estimated total of 10–15 business days. Business days are Monday through Friday, excluding public holidays.
Order Tracking
When tracking is available, customers will receive tracking information by email after the order has shipped.
Please allow some time for the shipping carrier to update the tracking information after receiving your package.
Multiple Packages
Depending on product availability and fulfillment location, items within the same order may occasionally be shipped separately.
If your order arrives in multiple packages, you may receive separate tracking information for each shipment. You will not be charged additional shipping fees solely because we choose to fulfill an order in multiple packages.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible at support@livyrex.com.
We will make reasonable efforts to update the address before shipment; however, we cannot guarantee that changes can be made once an order has entered processing or has been shipped.
Delayed Shipments
Occasional delays may occur due to circumstances outside our control, including carrier disruptions, severe weather, holidays, transportation issues, or unusually high order volumes.
If your order appears to be significantly delayed, please contact us and we will assist you in reviewing the shipment status.
Lost or Missing Packages
If your tracking information indicates that your package was delivered but you cannot locate it, please check around the delivery location and with household members or neighbors who may have accepted the package.
You may also need to contact the shipping carrier directly.
If you still cannot locate your package, contact us at support@livyrex.com and we will review the situation and assist you where reasonably possible.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible and provide your order number along with clear photographs of the damaged item and packaging.
Eligible damaged-item claims will be handled in accordance with our applicable refund and return policies.
Order Changes and Cancellations
If you need to modify or cancel an order, please contact us as soon as possible.
We cannot guarantee modifications or cancellations after an order has entered processing or has been shipped.
Contact Information
If you have any questions regarding shipping or your order, please contact us:
Livyrex
Email: support@livyrex.com
Phone: +1 682 3100518
Address: JacqJacquline Arceo 14275 Midway Rd Dallas, Addison Texas 75001, United States
Our customer support team will make reasonable efforts to assist you with shipping-related questions and concerns.